TERMS & CONDITIONS
1. Perfect Condition.
In a state that is clean with no marks of usage. Visually looking as new. No doubts about its condition.
2. Very good Condition.
A well-cared for product that had minimal use. The product may show some minor signs of wear with tiny scratches or cosmetic blemishes which are not easily noticeable. Overally difficult to see but taking careful look it is visible.
Classic stylist is committed to ensuring the highest quality in every preloved luxury item we offer. Each piece undergoes a meticulous assessment, scrutinizing both its exterior and interior for any signs of wear.
Our items are categorized into distinct condition grades, ranging from ‘Perfect Condition’ to ‘Very Good Condition’, giving you a clear and honest insight into what you’re purchasing. We also pay close attention to the completeness of accessories, ensuring original dustbags are included, and providing branded replacements when necessary.
Our process guarantees that you receive authentic luxury items in conditions that not only meet but exceed your expectations, making your experience with The Luxe Canada truly exceptional.
The Luxe Canada’s Condition Assurance
At the core of The Luxe Canada lies a profound commitment to authenticity. As a purveyor of preloved luxury, we understand the challenges posed by the influx of counterfeit products in the market. This is where our expertise shines – The Luxe Canada stands as a beacon of trust, ensuring that every item we offer is a paragon of authenticity.
The Luxe Canada Promise: Transparency, Trust, and Truth
At The Luxe Canada, we believe in building a relationship of trust with our customers. This begins with complete transparency about our processes. Every item that adorns our collection is a testament to our promise of authenticity. We don’t just sell products; we offer a 100% guarantee of authenticity, with a full refund policy, because your trust is our treasure.
Authenticity and Quality Assessment
Every piece at The Luxe Canada is a subject of our comprehensive verification process. Our experts, with their discerning eyes, rigorously examine each item to ensure it matches the high standards set by the original manufacturers. This scrutiny involves:
Examining stitch work for precision
Assessing hardware for superior quality
Verifying authenticity marks
Checking date codes for accuracy
Evaluating the materials for genuineness
Inspecting the craftsmanship for excellence
Our focus is to identify and eliminate any item that doesn’t meet our high standards of authenticity.
Our source of pride is the individuals who entrust us with their cherished luxury items. Starting with a detailed analysis using images from our ‘Sell to Us’ process, our specialists delve deep into assessing each item’s condition. Whether an item is labeled ‘Perfect condition’ or ‘Very Good Condition’, our team conducts a thorough examination of both its external and internal attributes. Our objective is to provide you with a transparent and accurate understanding of your potential acquisition.
An integral part of luxury items is their original packaging, including dustbags. At The Luxe Canada, we verify the presence of original dustbags with each item. If an item arrives without it, we supplement it with a signature classic stylist dustbag, ensuring your item is protected and complete, at no extra charge.
As an independent reseller of luxury preloved items, classic stylist is not directly affiliated with the brands in our catalog. This independence is key to our objective authenticity. We specialize in verifying the authenticity of luxury goods, providing you with the confidence that your investment is in true, high-quality luxury.
RETURNS & EXCHANGE
1. General provisions.
1.1. These Rules of Purchase and Sale of Goods (hereinafter the “Rules”) are a legal document binding on the parties, which establishes the rights and obligations of the Buyer and the Seller, conditions of purchase and payment for goods, delivery and return procedures, liability of the parties and other related provisions in the online store https://theluxecanada.com.
1.2. The rules of the https://theluxecanada.com online store (hereinafter – the Store) (hereinafter – the Rules) apply to the Customer when placing an order to purchase goods online at https://theluxecanada.com.
1.3. When the Customer makes a purchase in the Store, including the execution of the order, the Rules in force at the time of placing the order (indicated next to the order) apply.
1.4. All legal and natural persons who have reached the age of majority, whose capacity is not restricted by court order, and minors between the ages of 14 and 18 with the consent of their parents or guardians, may purchase in the online store https://theluxecanada.com, except for the cases when they independently dispose of their income.
1.5. By placing an order, the buyer confirms that he agrees with the described rules of purchase of goods and has the right to purchase goods by e-mail in accordance with point 1. 2. in the store or placing an order directly on our online store. If buyer tries to cancel an order after clicking “Add To Cart” within 1 hour of purchase – there will be no additional charge for cancelling order and issuing a refund. If buyer asks to cancel the order after 1 hour of placing an order, no matter that item has been not shipped yet – there will be one time £30 (or equivalent currency) cancellation fee to cover our labour and administrative cost for organising the order. If buyer wants to cancel an order, it can be done exclusively through the The Luxe Canada website or writing us an email at theluxecanada.tlc@gmail.com.
1.6. The Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer e. After creating a shopping cart in the store, indicating the delivery address, choosing the payment method and getting acquainted with the Seller’s rules, click the “Add To Cart” button.
1.7. The Buyer and the Seller agree that after the Buyer submits the product order and the Seller confirms it, the product price may change, taking into account objective indicators affecting the product price, such as increase in product cost, information systems technical error, additional costs related to the sale 6.313 Art. 7 d.). In such a case, if the Buyer does not agree to purchase the goods at a new price, either Party, having notified the other Party, has the right to terminate the contract of sale. The parties agree that losses related to the termination of the sales contract in accordance with the procedure provided for in this paragraph shall not be indemnified.
1.8. By approving the Rules, the Buyer agrees that the purchase documents – invoices, which are also warranty certificates for the goods, should be submitted to him electronically at the e-mail address specified in the Buyer’s registration form. Invoices in the above form shall be submitted to the Buyer no later than the moment of delivery of the goods to him. The invoices provided to the customer shall indicate the selected goods, their quantity, discounts granted, the final price of the goods, including all taxes, delivery charges and other data required in accordance with the legal acts regulating accounting.
2. Protection of personal data
2.1. When ordering goods in the online store https://theluxecanada.com, the buyer must provide the data requested during registration.
2.2. The buyer is responsible for providing the correct data during registration.
2.3. By placing an order, the buyer agrees that the personal data provided by him will be processed for the purposes of order control, performance analysis and direct marketing. The Buyer also agrees that the e-mail specified by the Buyer information messages necessary for ordering the goods would be sent to the e-mail address or telephone number.
2.4. The buyer, when registering by e-mail in the store and when ordering goods, undertakes to store and not disclose login details to anyone.
2.5. The Seller undertakes not to disclose the Buyer’s personal data to third parties except in accordance with the procedure provided for by the legal acts of the United Kingdom.
3. Buyer’s rights and obligations
3.1. The Buyer has the right to purchase goods in the online store https://theluxecanada.com in accordance with these Rules and other e-mails. in the order specified in the information sections of the store.
3.2. The Buyer has the right to withdraw from the purchase and sale agreement by notifying the Seller by e-mail. This applies within 14 calendar days period after ordered item is delivered to the buyer. It is obligatory to return the item in the same condition it was received at the buyer’s cost for shipping.
International returns (Outside United Kingdom territory) are not accepted due high administrative and shipping cost.
3.3. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.4. If the Buyer’s data provided in the registration form changes, the Buyer must update it immediately. Seller doesn’t take responsibility to incorrect address provided by the Buyer.
3.5. The buyer undertakes not to pass on his login details to third parties. And in case of loss of login data, must immediately inform the Seller.
3.6. By placing an order in the online store https://theluxecanada.com, the Buyer agrees with these Purchase and Sale Rules and undertakes to comply with them and not to violate the legal acts of the United Kingdom.
3.7. Buyer (within United Kingdom territory) can ask to return an item within 14 calendar days after the item has been delivered with no additional explanation why there is such a decision. All return costs should be paid by the Buyer with no exemptions.
3.8. If the buyer returns the item after 14 calendar days – seller has the right to make a partial 50% refund of the purchase price for the buyer being late returning the item.
3.9. Refund after the item has been returned will be processed within 20 working days. Most of the times probably longer – depending on the payment processor.
4. Seller’s rights and obligations
4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the online store https://theluxecanada.com.
4.2. If the Buyer tries to damage the stability and security of the online store or violates its obligations, the Seller has the right to immediately and without notice restrict, suspend or revoke the Buyer’s access to the online store.
4.3. The Seller undertakes to respect the Buyer’s right to privacy of the personal information belonging to the Buyer specified in the registration form and not to transfer it to third parties.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
5. Ordering goods, prices, payment procedure, terms
5.1. In the online store, the Buyer can buy online 7 days a week, 24 hours per day. Orders by phone, e-mail e-mails are accepted during the specified business hours specified in the contacts section of the page.
5.2. The Agreement is considered valid when the Buyer clicks the “Add To Cart” button, and upon receipt of the order, the Seller confirms it by sending a confirmation letter to the e-mail specified by the Buyer. by post or other agreed means.
5.3. All product prices in the online store are in GBP (by default), USD or EUR.
5.4. The buyer can pay for the goods using credit/debit cards, Apple Pay, Google Pay, PayPal, Afterpay/Clearpay and Sezzle. The responsibility for data security in this case lies with the respective venue.
5.5. The Customer undertakes to pay for the ordered goods immediately, otherwise he loses the right to make claims for violation of the terms of delivery of goods.
5.6. If the buyer fails to make the payment or transfers only part of the money, the order is canceled. If the money was transferred not from the current owners PayPal account, within 7 days they are transferred back to the buyer.
5.7. If item was ordered to be delivered outside of United Kingdom Buyer takes full responsibility to pay import taxes and duties to the local authorities. Seller doesn’t take responsibility to help buyer to communicate with local authorities in order by paying taxes, duties or any other questions related to the customs clearance after item reaches destination country.