TLC operates two distinct branches: Main Pillar Collections and The Marketplace. Each serves a unique purpose while maintaining the company’s commitment to quality and integrity.

The Main Pillar Collections include pre-loved designer merchandise, jewelry made locally in Hong Kong, and directly sourced items from European factory outlets. Each item has its own Certificate of Authenticity and offers flexible layaway options for accessible entry points into the luxury market.

In contrast, The Marketplace operates as a platform for independent sellers worldwide. These sellers offer discounted designer goods through an off-price retail model. The system relies on excess inventory from department stores, enabling substantial savings for consumers without compromising on quality.

The Marketplace employs an innovative off-price retail model, enabling sellers to deliver remarkable discounts on high-quality designer merchandise. By leveraging surplus inventory from department stores, off-price retailers secure products at significantly reduced prices, transferring these savings directly to consumers. This approach creates an accessible avenue for shoppers seeking premium brands without the premium price tag.

Renowned names in the off-price retail space include: , , , , , , , , , and . TLC emerges as a niche player amid these industry giants, steadily carving its path in the competitive landscape.

To contextualize, off-price retail often intersects with the gray market, a segment where authentic goods enter a region without direct authorization from the brand. While this practice may raise eyebrows, it is generally legal as long as the products are genuine and meet quality standards comparable to officially sanctioned items. By operating within these boundaries, off-price retailers maintain trust and deliver value to savvy consumers.

Our process involves:

• Vetting Process: TLC uses a third-party team of experts to vet sellers based on their history, feedback, the quality of their inventory, and their communication skills.

• Third-Party Auditing Team: A third-party team audits the marketplace to check inventory, monitor seller activity, and ensure everyone follows the rules.

• Third-Party Logistics and Fulfillment: A third-party logistics and fulfillment company handles authentication on the marketplace. Sellers send items to this company for a thorough inspection, including comparison to authentic references and condition checks. The company photographs each item and sends it to another third-party company specializing in digital authentication.